As a brand, FXTM provides services to residents in many countries worldwide and is regulated in various jurisdictions.

To comply with our regulations, we do not provide services to residents of the following countries:

Regional restrictions: FXTM brand does not provide services to residents of the USA, Mauritius, Japan, Canada, Haiti, Iran, Suriname, the Democratic People's Republic of Korea, Puerto Rico, the Occupied Area of Cyprus, Quebec, Iraq, Syria, Cuba, Belarus and Myanmar.

If you are a resident of any country not mentioned in the above list, you are welcome to register an account and trade with FXTM.

We are a globally regulated broker and for the safety of all our clients we offer segregated funds protection. Trading with a regulated broker ensures:

• Transparency
• Security
• Accountability
• We only work with reputable financial institutions and liquidity providers
• Strict anti-money laundering procedures

The withdrawal fee depends on the payment method used to withdraw.

Payment methods	Withdrawal fee
E-wallet	Free
Card	$3 / €2 / £2
Bank Wire	$30

• If you request to withdraw your funds after no trading activity (from the last deposit), FXTM reserves the right to charge you the equivalent amount of any banking fees incurred, or 3% of the total withdrawal amount. (as per clause 7.5 of the Client Agreement).
• Please be aware that a withdrawal fee of 3 USD/EUR/GBP will apply if the amount you're withdrawing is less than 30 USD/EUR/GBP.

While we make every effort to get your funds to you as soon as possible, the exact time it takes depends on the payment provider as well as the payment method used.

After you request a withdrawal on your MyFXTM dashboard, it'll be reviewed and processed. Withdrawals can be delayed or rejected if there are issues with the payment method, or if there are insufficient funds on the account to cover the margin on open positions, amongst other reasons. We release funds from FXTM within 24 business hours of your withdrawal request. Your withdrawal request status will change from 'Processing' to 'Funds sent' once they've been processed and released.

• Credit/debit cards: 3 - 10 business days.
• Bank Wire: 3 - 5 business days.
• E-wallet: 1 business day.
• Local method: depends on the country. Please refer to your account manager for more information.

To verify your FXTM account, you need to provide us with clear, colour copies (mobile photo or a scan) of the following documents:

Accepted Proof of Identity documents:

• Passport
• National identity card
• Driving licence
• Residence permit

Note: If the National ID states your residential address, then no other documents are needed. If not, please also provide us with Proof of Residence document.

Proof of Residence documents accepted:

• Bank/card statement
• Utility bill (Water/gas/electric/internet/telephone bill)
• Residency certificate
• Insurance statement
• Tenancy agreement
• Vehicle registration

Note: Proof of Residence document should be issued within the last 3 months. You can provide a utility bill issued in your family member's/tenant's name.

Once you've made your initial deposit and activated your trading account, you're welcome to deposit any amount you'd like. Depending on your account type and location, maximum deposit amounts may apply. If you'd like to deposit more than the stated maximum deposit, you'll need to make the deposits in separate amounts.

On demo accounts, you'll be given virtual funds to practice forex trading, so you're not required to make a deposit of any real funds to use on your demo account. If you run out of virtual funds, you can add more practice funds from your dashboard.

FXTM offers floating leverage from 1:25 up to 1:3000 on Advantage and Advantage Plus Accounts.

Choosing the leverage on your account depends on the instrument you're trading too. More importantly, though, the leverage should be based on your personal knowledge and market experience.

FXTM adjusts leverage using the Dynamic Margin Requirement, a system designed to manage market volatility during key events such as news releases, economic announcements, weekends, and public holidays.

FXTM is charging a 10$ fee for no trading activity on your account. As per the Client's agreement, “Inactive Account” will mean any FXTM Client trading account where the Client has not initiated any trading activity and/or inactivity for three consecutive months.

An account is considered inactive after 3 consecutive calendar months with no trading activity. In such cases, a fee of 10 EUR/USD/GBP or the equivalent per account per month will be charged from a trading account or internal wallet, depending on the Trading Account currency.

An inactivity fee is charged if you have a positive Balance, if there are no funds in your account, no fee will be deducted, meaning you can not go into a negative balance.

We will notify you by email 5 days before the deduction and on the day the fee is taken from your account balance. The Inactivity fee is charged on the 1st of every month.

To avoid being charged the inactivity fee of $10, you need to ensure there is trading activity on at least one of your trading accounts. Trading activity includes initiating trades, and buying and selling financial instruments. Please note that the transfer of funds is not to be confused with trading activity